Legal

Privacy Policy

Effective date: April 13, 2026

This policy explains what information may be processed when you visit hendun.top, browse HENDUN products, or contact support.

Information We Collect

We do not require a customer account or login to browse this website. Standard technical logs may include IP address, browser type, requested page, timestamp, referrer, and basic device information needed to deliver and secure the site.

How Information Is Used

  • To deliver pages, images, manuals, and other product resources.
  • To maintain website availability, performance, and security.
  • To review abuse, troubleshooting requests, or suspicious activity.

Purchases And Third-Party Services

Product purchase links may direct you to Amazon. When you leave hendun.top and complete a transaction on Amazon, Amazon’s own checkout systems, policies, and privacy practices apply.

Cookies And Technical Data

We do not intentionally require customer-facing sign-up cookies for normal browsing. Hosting, CDN, or infrastructure providers may still process technical request data necessary to deliver pages safely and reliably.

Retention And Updates

Operational logs may be retained for a limited period for maintenance and security review. We may update this policy when site operations or legal requirements change, and the effective date above will be revised accordingly.

Support

Support that feels as direct as the products.

Reach HENDUN for setup guidance, manual requests, product matching, and everyday home safety questions without digging through cluttered help pages.

Direct Email support@hendun.top
Manuals

PDF guides and product-specific support files in one place.

Product Fit

Help for doors, windows, pool gates, and monitored rooms.

Pre-Sale

Use-case questions before you buy or reorder on Amazon.

Manual Library

Setup resources with cleaner product guidance.

Browse the main HENDUN lineup for manuals, quick-start information, and detail pages that make it easier to understand which system fits each entry point or safety scenario.

Product Guides
Orders

Amazon purchase help

Need the right listing, replacement SKU, or storefront direction? Support can point you to the correct HENDUN product page.

Response Path

Faster issue triage

Send the SKU, a short issue description, and a photo or video when needed. That keeps troubleshooting clean and practical.

Use-Case Advice

Built around real family routines, not generic help-desk language.

Ask about child awareness near doors, pool gate monitoring, caregiver room alerts, storefront chimes, and other daily-use protection scenarios.